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All services provided in our store Cumhuriyet mh. Şair Mehmet Akif Ersoy Cd. Numara 42 Üsküdar Istanbul and is owned and operated by our company Radyal Isıtma Sistemleri A.Ş.

Our company may collect personal data for various purposes. Below, it is stated how and how the collected personal data is collected, how and how this data is protected.

Some personal information (such as name-surname, company information, telephone, address or e-mail addresses) of the members (such as name-surname, company information, telephone, address or e-mail addresses) is collected by our Store due to the nature of the business by filling out various forms and questionnaires on our Membership or Store.

Our company may send campaign information, information about new products, promotional offers to its customers and members in some periods. Our members can make all kinds of choices about whether or not to receive such information while becoming a member, after logging in, this selection can be changed in the account information section or they can make a notification via the link in the notification message received.

During the approval process carried out through our store or by e-mail, personal information transmitted to our store electronically by our members will not be disclosed to third parties except for the purposes and scope specified in the “User Agreement” we have made with our Members.

In order to identify problems with the system and to quickly resolve problems or disputes that may arise regarding the service provided, our company records and uses the IP address of its members. IP addresses can also be used to identify users in a general way and to collect comprehensive demographic information.

Our company may also use the requested information for direct marketing purposes by itself or its collaborators outside the purposes and scope specified in the Membership Agreement.  Personal information can also be used to contact the user when necessary. Information requested by our company or information provided by the user or information about the transactions made through our Store; It can be used by our company and its collaborators for various statistical evaluations, database creation and market research without disclosing the identity of our members, outside the purposes and scope specified in the “Membership Agreement”.

Our company undertakes to keep confidential information strictly private and confidential, to consider it as a confidentiality obligation and to take all necessary measures and to take due care to ensure and maintain confidentiality, to prevent all or any part of confidential information from entering the public domain or unauthorized use or disclosure to a third party.

E-MAIL SECURITY

Never include your credit card number or passwords in any e-mails you send to our store’s Customer Service regarding any of your orders. The information contained in the e-mails can be seen by third parties. Our company cannot guarantee the security of the information transferred from your e-mails under any circumstances.

BROWSER COOKIES

Our company can obtain information about users who visit our store and users’ use of the website by using a technical communication file (Cookie-Cookie). These technical communication files are small text files that a website sends to the user’s browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing status and preferences about the site.

The technical communication file helps to obtain statistical information about how many people visit the site, for what purpose, how many times a person visits the site and how long they stay on the site, and to dynamically generate advertisements and content from user pages specially designed for users. The technical communication file is not designed to retrieve data or any other personal information in main memory or from your e-mail. Most browsers are initially designed to accept the technical communication file, but users can change the settings so that the technical communication file does not arrive or a warning is given when the technical communication file is sent.

Our company may change the provisions of this “Privacy Policy” at any time by posting it on the site or sending e-mail to users or posting it on its site. If the provisions of the Privacy Policy change, it becomes effective on the date of publication.

You can send an e-mail to iletisim@radyal.com for any questions and suggestions regarding our privacy policy. You can reach from the following contact information of our company.

Company Title : Radial Heating Systems

Address : Cumhuriyet mh. Poet Mehmet Akif Ersoy Cd. No. 42 Üsküdar / Istanbul

Email : iletisim@radyal.com

Tel: 0850 308 08 08

Fax: 0850 308 08 08

“Disclosure of confidential information, personal data for reasons not caused by the fault of our company